‘Making flight and hotel bookings has changed beyond recognition when compared to how you would have done when I joined the travel industry 40 years ago, and even more when I established TW Consulting back in 1990.
As a travel agent we have also changed our business to provide not only a booking service, but a complete travel management facility for our customers, this starts from the moment you make an enquiry to beyond your trip completion.
‘Why use a travel company, when I can do it myself on the internet’
It works for some, especially if you have hours to spend trolling through airline web sites, and hotel company sites to put together something that we can do in minutes.
Let’s face it who’s doing your business, when you’re doing ours!
Relationships are important, and as your travel agent it’s important for us to demonstrate every time that we are looking at your travel plan with you in mind.
You have invested time and effort into building a relationship with your customers, so making travel arrangements to see them has to be right, for you and your travel budget.
As I see it, there are too many online travel sites, making it virtually impossible to define the best deal, and if it’s available.
We are not about just offering you a booking service but delivering multiple flight, hotel and ground arrangement choices with cost saving options, keeping to your brief, and consulting with you at every stage.
I have a passion for travel, it’s challenging and exciting, but it shouldn’t be hard.
I hope I can share this passion with you’